This error occurs when a Git hosting server (GitHub, GitLab, Bitbucket) encounters an unexpected internal problem while processing your push, pull, or clone request. The issue is server-side and typically resolves itself.
When you see "remote error: internal server error" or "HTTP 500" during a Git operation, it means the remote Git server (not your local machine) encountered an unexpected condition it couldn't handle. This is a generic server-side error that indicates something went wrong on the hosting platform's infrastructure—whether that's GitHub, GitLab, Bitbucket, or a self-hosted Git server. The "remote" prefix in the error message is key: it confirms the problem is not with your local Git installation, network connection, or repository state, but rather with the server processing your request. HTTP 500 errors are deliberately vague for security reasons, so the server doesn't reveal internal implementation details. These errors can occur during any Git operation that communicates with the remote server: push, pull, fetch, clone, or even browsing the repository through the web interface. The error often appears intermittently and may resolve without any action on your part.
Before troubleshooting locally, verify whether the platform is experiencing an outage:
GitHub: https://www.githubstatus.com/
GitLab: https://status.gitlab.com/
Bitbucket: https://bitbucket.status.atlassian.com/
If there's an active incident, wait for the platform to resolve it. Many 500 errors are temporary service disruptions that resolve within minutes.
If the status page shows no issues, try waiting 5-10 minutes and retry your command:
git push origin mainMany internal server errors are transient and resolve on their own as the server recovers from temporary load or completes background operations.
If you're pushing large amounts of data, increase Git's HTTP post buffer to handle larger payloads:
git config http.postBuffer 524288000This sets the buffer to 500MB (524,288,000 bytes). For persistent changes across all repositories:
git config --global http.postBuffer 524288000Then retry your push operation.
If you're using git push --all or git push --mirror, try pushing branches one at a time:
git push origin main
git push origin develop
git push origin feature-branchThis can reveal if a specific branch violates repository rules or contains problematic files. GitHub has limits on the number of refs that can be pushed simultaneously.
SSH connections may provide better error messages or avoid HTTP-specific issues:
# Check your current remote URL
git remote -v
# Switch to SSH (replace with your repository)
git remote set-url origin [email protected]:username/repository.git
# Retry your operation
git push origin mainSSH can also bypass proxy issues that might be contributing to HTTP 500 errors.
If you're pushing files larger than 2GB (GitHub's limit) or your platform's size limit, you'll need to exclude them:
# Find large files in your repository
find . -type f -size +100M -exec ls -lh {} ;
# Add them to .gitignore
echo "large-file.zip" >> .gitignore
# Remove from Git history if already committed
git rm --cached large-file.zip
git commit -m "Remove large file"
git push origin mainConsider using Git LFS for large binary files instead.
If the error persists for several hours and the status page shows no incidents:
1. GitHub: Open a support ticket at https://support.github.com/
2. GitLab: Report the issue at https://about.gitlab.com/support/
3. Bitbucket: Contact Atlassian support at https://support.atlassian.com/
Provide:
- The full error message
- The exact Git command that failed
- Your repository URL (if public) or repository ID
- Timestamps of when the errors occurred
- Whether other repositories on the same account are affected
For self-hosted Git servers (Gitea, GitLab, Gogs):
Check server logs for the actual error cause. For Bitbucket Server, enable debug logging in <Bitbucket home>/shared/bitbucket.properties and inspect the logs when the error occurs.
Common self-hosted causes include:
- Disk space exhaustion preventing Git operations
- Database connection pool exhaustion
- Insufficient memory causing process crashes
- Git binary version incompatibilities
- Corrupted repository objects requiring git fsck and repair
Platform-specific limits:
- GitHub: Maximum 100 refs per push, 2GB file size limit
- GitLab: Configurable push size limits (default 50MB per push)
- Bitbucket: 2GB file size limit, push timeout after 1 hour
When to escalate:
If you consistently get 500 errors for a specific repository but not others, the repository may be in a corrupted state on the server. This requires platform administrator intervention to repair or restore from backup. Do not attempt git push --force as this may worsen corruption.
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